Welcome to Downey Ford Saint John

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Bronco

Edge

Escape

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Welcome to Downey Ford Saint John,
Your Saint John Ford Dealership

Founded by Milton Downey in Saint John, New Brunswick, Downey Ford has grown over the years, but has never lost its identity. As a result, you'll be treated as a member of the family when you walk into any Downey Ford dealership. Be assured that your satisfaction will always be our priority.

Downey Ford offers buyers in Saint John and southern New Brunswick a wide range of new Ford models and pre-owned Ford vehicles, as well as a modern servicing department. Downey Ford also offers genuine Ford parts and accessories, as well as a state-of-the-art body shop detailing department.

Our team of dedicated professionals will always greet you with courtesy and a smile. We know you did not have to visit Downey Ford, but you chose to, and we take every opportunity to express our gratitude.

If you would like to contact us or book an appointment, you can do it here on our website from the comfort of your own home. And if you'd rather use the phone, you can always give us a call.

See you soon!

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Welcome to Downey Ford Saint John, Your Saint John Ford Dealership

NEW SPECIALS

DEALER REVIEWS

It's the third vehicle I bought at Downey Ford. I always find staff helpful knowledgeable & friendly. Thanks to Scott Melanson who as been great to deal with all along the process from the day I ordered to the delivery. The QUICK LANE for Service & maintenance is efficient and reliable.

Steph

17:29 24 Nov 23

Above and beyond excellent sales service. If your in the market for a new or used vehicle go see Joe Scichilone for sales and Paul Watson on finance.Purchased a 23 ford maverick from them. The whole process from trade in appraisal to keys in my hands were done in less than 24hrs.Another thing that was very impressive was the detailing the boys did on it for delivery. The truck was spotless.Again go see Joe Scichilone.

K B

19:14 17 Nov 23

Everything started off well.Then a few glitches. Manager Russell fixed it up. Excellent customer service was provided, thank you Russell. Thanks to all the staff that worked late to ensure both my vehicles are safe for a long trip. Never have I encountered a dealership that the staff is so friendly and happy. Great prices for switch over tires.I can drop by anytime to get my tires checked and inflated. Great service all the time!

Dena Scretas

00:26 27 Oct 23

Happy with my new Ford Escape …. Leanne and Mark looked after me

Walter Branscombe

13:33 25 Oct 23

Had some issues with our Ford truck while pulling our camper. A tech heard the description of the problem and, despite it being a few minutes before closing, happily came and did a diagnostic scan offering his insights. He also offered a helpful suggestion that put us back on the road successfully. Committed, knowledgeable and helpful folks!

MikeandTina Platt

14:00 13 Oct 23

I had an exceptional experience with Downey Ford's service department in Saint John. From the moment I walked in, they provided me with white-glove treatment, ensuring I wouldn't be without a family vehicle. Their commitment to going above and beyond for customers, especially considering we don't live in Saint John, was truly remarkable.What stood out the most was their outstanding communication, dedication, and kindness. David Brown, in particular, deserves special recognition for taking care of us through every visit, whether it was via text, emails, or in-person handshakes.What truly impressed me was their willingness to cover certain parts even when it wasn't required. This showed just how much they value their customers, especially after some unfortunate issues with our new vehicle. Downey Ford's service department not only fixed our vehicle but also restored our faith in their exceptional customer service. I couldn't be happier with the level of care and attention they provided. They have earned my loyalty and trust.Our kids are happy to have our Expy back.

MarriednParented

16:13 10 Oct 23

I Have had some of the best vehicle experiences in my time with Downey Ford. Wonderful from Sales Person, Leanne to Sales Manager, David Brown and Paul Watson the business manger. Keiver Calp, the General Sales Manager even helped me activate my navigation system. Quite a team!

Justin Michaelsen

15:15 04 Oct 23

Only delt with parts so far but they were very accommodating and very friendly.

Mike Greco

10:24 27 Sep 23

It is all good now

Philip Johnson

02:40 23 Sep 23

My recent experience with Downey Ford in Saint John,N.B. has been the best I’ve ever had with any other dealership. They were very helpful and professional looking after any issues with my vehicle. I felt like I got the VIP treatment that only the rich & famous get. They know their business and do it very well. I am looking forward to having my vehicle serviced by this dealership in the future. Great team work equals great service. Thanks to Downey Ford .

Hal Melvin

20:57 16 Sep 23

They are fast and efficient . F-250 diesel oil changed in and out . Thank you Downeys for treating me right !!

Patrick Gordon

01:19 29 Aug 23

Every step of the purchase process was well explained and all of the staff that I had interacted with were extremely helpful and professional.

Bob Haley

13:00 22 Aug 23

Fantastic service, very polite staff.

afzaal Ahmad

01:43 22 Aug 23

I had a great experience for the third time but even better With Heather Henderson my new sales persons , she was amazing 🙏🤘😊

Kris Gallant

19:16 31 Jul 23

The service team makes me feel important. They go above and beyond. And I fully trust them.

Sherry Ermen

11:29 15 Jul 23

Really happy with my choice of Downey Ford for my new vehicle. Heather Henderson was a helpful guide through the range of trucks I was looking at. The Broncho Badlands is a great package and I’m loving all the features. Thanks to Heather, David, Yorgo and the sales team at Downey for making my summer better!

Kelly Manning

01:27 15 Jul 23

Was met by friendly and knowledgeable service staff, Vehicle has been taken in on the agreed time and all work was completed satisfactorily, was kept informed of vehicle status and final bill was below estimate

Stephen Brown

15:58 11 Jul 23

Great service

Fabian McLong

10:45 10 Jul 23

I had great service at Downey's Saint John. My service advisor always goes above and beyond to ensure things go as smooth as possible

june Stewart

21:40 06 Jul 23

Third generation buyer at Downey Ford. They have never let me down.

Dwight Fillmore

00:40 26 Jun 23

Good service and good people

Mark Livingstone

10:35 20 Jun 23

Recently had to take our car in for an issue beyond our knowledge. Within hours received a call back notifying us of the issue and a solution to our problem. Car has been taken in for a new TCM (Transmission control module) and during the time of repairs got us a beautiful Ford Escape to drive. Two incredible people Judy and Giselle have made our struggles a walk in the park. Very caring and knowledgeable people took those extra steps for us. Couldn’t thank them enough! Outstanding Job.Jon Adam

Jon Adam

18:20 15 Jun 23

friendly staff happy to help 😊

Robyn Gailey

11:08 06 Jun 23

The guys at the parts counter are the best, Walter, Tom ,Darren . Excellent customer service

Keith Webb

09:33 02 Jun 23

Just there to grab a part but the guys at the desk where good for a chat

Joe Arseneau

23:38 01 Jun 23

Visited Downey Ford Saint John for the first time recently to get my vehicle serviced. Very poor communication initially from a service advisor. What I understood would take about an hour or so to complete instead had me waiting 6+ hours to get my vehicle back. Still not sure what the point of making an early morning reservation is if your vehicle doesn’t get looked at until 2pm. But anyways, despite the huge inconvenience for me, Lead Advisor Giselle Landry totally saved the day with her outstanding customer service and knowledge as well as her very friendly and professional attitude. Because of Giselle and her ability to connect with customers and make them feel appreciated, I will return for future servicing and perhaps even a new purchase. Thanks Giselle!

Genki

14:24 31 May 23

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