Welcome to Downey Ford Saint John

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USED SPECIALS

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Welcome to Downey Ford Saint John,
Your Saint John Ford Dealership

Founded by Milton Downey in Saint John, New Brunswick, Downey Ford has grown over the years, but has never lost its identity. As a result, you'll be treated as a member of the family when you walk into any Downey Ford dealership. Be assured that your satisfaction will always be our priority.

Downey Ford offers buyers in Saint John and southern New Brunswick a wide range of new Ford models and pre-owned Ford vehicles, as well as a modern servicing department. Downey Ford also offers genuine Ford parts and accessories, as well as a state-of-the-art body shop detailing department.

Our team of dedicated professionals will always greet you with courtesy and a smile. We know you did not have to visit Downey Ford, but you chose to, and we take every opportunity to express our gratitude.

If you would like to contact us or book an appointment, you can do it here on our website from the comfort of your own home. And if you'd rather use the phone, you can always give us a call.

See you soon!

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Welcome to Downey Ford Saint John, Your Saint John Ford Dealership

NEW SPECIALS

DEALER REVIEWS

Only delt with parts so far but they were very accommodating and very friendly.

Mike Greco

10:24 27 Sep 23

It is all good now

Philip Johnson

02:40 23 Sep 23

My recent experience with Downey Ford in Saint John,N.B. has been the best I’ve ever had with any other dealership. They were very helpful and professional looking after any issues with my vehicle. I felt like I got the VIP treatment that only the rich & famous get. They know their business and do it very well. I am looking forward to having my vehicle serviced by this dealership in the future. Great team work equals great service. Thanks to Downey Ford .

Hal Melvin

20:57 16 Sep 23

They are fast and efficient . F-250 diesel oil changed in and out . Thank you Downeys for treating me right !!

Patrick Gordon

01:19 29 Aug 23

Every step of the purchase process was well explained and all of the staff that I had interacted with were extremely helpful and professional.

Bob Haley

13:00 22 Aug 23

Fantastic service, very polite staff.

afzaal Ahmad

01:43 22 Aug 23

I had a great experience for the third time but even better With Heather Henderson my new sales persons , she was amazing 🙏🤘😊

Kris Gallant

19:16 31 Jul 23

The service team makes me feel important. They go above and beyond. And I fully trust them.

Sherry Ermen

11:29 15 Jul 23

Really happy with my choice of Downey Ford for my new vehicle. Heather Henderson was a helpful guide through the range of trucks I was looking at. The Broncho Badlands is a great package and I’m loving all the features. Thanks to Heather, David, Yorgo and the sales team at Downey for making my summer better!

Kelly Manning

01:27 15 Jul 23

Was met by friendly and knowledgeable service staff, Vehicle has been taken in on the agreed time and all work was completed satisfactorily, was kept informed of vehicle status and final bill was below estimate

Stephen Brown

15:58 11 Jul 23

Great service

Fabian McLong

10:45 10 Jul 23

I had great service at Downey's Saint John. My service advisor always goes above and beyond to ensure things go as smooth as possible

june Stewart

21:40 06 Jul 23

Third generation buyer at Downey Ford. They have never let me down.

Dwight Fillmore

00:40 26 Jun 23

Good service and good people

Mark Livingstone

10:35 20 Jun 23

Recently had to take our car in for an issue beyond our knowledge. Within hours received a call back notifying us of the issue and a solution to our problem. Car has been taken in for a new TCM (Transmission control module) and during the time of repairs got us a beautiful Ford Escape to drive. Two incredible people Judy and Giselle have made our struggles a walk in the park. Very caring and knowledgeable people took those extra steps for us. Couldn’t thank them enough! Outstanding Job.Jon Adam

Jon Adam

18:20 15 Jun 23

friendly staff happy to help 😊

Robyn Gailey

11:08 06 Jun 23

The guys at the parts counter are the best, Walter, Tom ,Darren . Excellent customer service

Keith Webb

09:33 02 Jun 23

Just there to grab a part but the guys at the desk where good for a chat

Joe Arseneau

23:38 01 Jun 23

Visited Downey Ford Saint John for the first time recently to get my vehicle serviced. Very poor communication initially from a service advisor. What I understood would take about an hour or so to complete instead had me waiting 6+ hours to get my vehicle back. Still not sure what the point of making an early morning reservation is if your vehicle doesn’t get looked at until 2pm. But anyways, despite the huge inconvenience for me, Lead Advisor Giselle Landry totally saved the day with her outstanding customer service and knowledge as well as her very friendly and professional attitude. Because of Giselle and her ability to connect with customers and make them feel appreciated, I will return for future servicing and perhaps even a new purchase. Thanks Giselle!

Genki

14:24 31 May 23

I purchased a used 2017 Jetta from Downey Ford this past winter and I have been exceptionally happy with the service that I have received. The cars USB port for Apple Carplay stopped working the week I got the vehicle and Downey's put a new one in the vehicle for me at no charge. As I bought the car in the winter, I never tested the A/C. Recently, with the warm weather, I turned on the A/C for the first time to find it broken. I took it into Downey's and again, they are fixing the broken A/C for me at no charge. Very impressed with the customer service I have received and the prompt responses for service.

Isaac McLellan

14:57 17 May 23

Great dealership staff are perfect to deal with

Murray OConnor

21:06 30 Apr 23

If you are buying a vehicle, go see Scott at Downey! We were in a pickle where we needed a new vehicle and Scott insured us that he would find us a great family vehicle. Never felt like we were being pressured and the whole experience was a great one.

Mitchel Hoar

13:42 26 Apr 23

I am a 1st time Ford Buyer, and would HIGHLY recommend Downey Ford. Everyone from Sales, Management and F&I were amazing to work with!I love my new BRONCO SPORT!!!

Janice Betteridge

12:07 26 Apr 23

Trina and Jamie are Downey Ford St Stephen were great. Trina was so friendly and knowledgeable and Jamie was very helpful in the sale process. I love my new Explorer!

Jade Robbins

20:19 24 Apr 23

Great service

Ken Ingersoll

00:25 19 Apr 23

I bought an SUV in this store six months ago. The person who received me was Ray. I was honored to meet him. Ray is a professional car salesman. His warm and thoughtful service made me very happy. Thank you! If the full score is five points, I will give him five points without reservation!

Andy Yao

20:14 18 Apr 23

I was in for a routine oil check and tire rotation “package” that Ford offers. The prices were very reasonable, the customer service was great, and the only thing the multi point inspection revealed was that I should change my engine air filter- which I knew was due anyway. No hidden tricks or traps to take more of my money! The service itself was done quickly as well, and I had my vehicle back in just a little over an hour from the scheduled drop off.Thanks Downey Ford! 👍🏼

Andrew Mason

21:28 28 Mar 23

My Downey Ford service department experience was fantastic from beginning until the job was completed. I was completely satisfied with the warm welcome, kept inform of the progress and my vehicle was ready to go on time.My service advisor was excellent to work with and I would not hesitate to recommend Downey Ford for any service requirements.

Barry Oickle

12:36 20 Mar 23

Great customer service. Outstanding mechanical service team.

Daniel Girard

21:05 08 Mar 23

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