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USED SPECIALS

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Welcome to Downey Ford Saint John,
Your Saint John Ford Dealership

Founded by Milton Downey in Saint John, New Brunswick, Downey Ford has grown over the years, but has never lost its identity. As a result, you'll be treated as a member of the family when you walk into any Downey Ford dealership. Be assured that your satisfaction will always be our priority.

Downey Ford offers buyers in Saint John and southern New Brunswick a wide range of new Ford models and pre-owned Ford vehicles, as well as a modern servicing department. Downey Ford also offers genuine Ford parts and accessories, as well as a state-of-the-art body shop detailing department.

Our team of dedicated professionals will always greet you with courtesy and a smile. We know you did not have to visit Downey Ford, but you chose to, and we take every opportunity to express our gratitude.

If you would like to contact us or book an appointment, you can do it here on our website from the comfort of your own home. And if you'd rather use the phone, you can always give us a call.

See you soon!

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Welcome to Downey Ford Saint John, Your Saint John Ford Dealership

NEW SPECIALS

DEALER REVIEWS

The guys at the parts counter are the best, Walter, Tom ,Darren . Excellent customer service

Keith Webb

09:33 02 Jun 23

Just there to grab a part but the guys at the desk where good for a chat

Joe Arseneau

23:38 01 Jun 23

Visited Downey Ford Saint John for the first time recently to get my vehicle serviced. Very poor communication initially from a service advisor. What I understood would take about an hour or so to complete instead had me waiting 6+ hours to get my vehicle back. Still not sure what the point of making an early morning reservation is if your vehicle doesn’t get looked at until 2pm. But anyways, despite the huge inconvenience for me, Lead Advisor Giselle Landry totally saved the day with her outstanding customer service and knowledge as well as her very friendly and professional attitude. Because of Giselle and her ability to connect with customers and make them feel appreciated, I will return for future servicing and perhaps even a new purchase. Thanks Giselle!

Genki

14:24 31 May 23

I purchased a used 2017 Jetta from Downey Ford this past winter and I have been exceptionally happy with the service that I have received. The cars USB port for Apple Carplay stopped working the week I got the vehicle and Downey's put a new one in the vehicle for me at no charge. As I bought the car in the winter, I never tested the A/C. Recently, with the warm weather, I turned on the A/C for the first time to find it broken. I took it into Downey's and again, they are fixing the broken A/C for me at no charge. Very impressed with the customer service I have received and the prompt responses for service.

Isaac McLellan

14:57 17 May 23

Great dealership staff are perfect to deal with

Murray OConnor

21:06 30 Apr 23

If you are buying a vehicle, go see Scott at Downey! We were in a pickle where we needed a new vehicle and Scott insured us that he would find us a great family vehicle. Never felt like we were being pressured and the whole experience was a great one.

Mitchel Hoar

13:42 26 Apr 23

I am a 1st time Ford Buyer, and would HIGHLY recommend Downey Ford. Everyone from Sales, Management and F&I were amazing to work with!I love my new BRONCO SPORT!!!

Janice Betteridge

12:07 26 Apr 23

Trina and Jamie are Downey Ford St Stephen were great. Trina was so friendly and knowledgeable and Jamie was very helpful in the sale process. I love my new Explorer!

Jade Robbins

20:19 24 Apr 23

Great service

Ken Ingersoll

00:25 19 Apr 23

I bought an SUV in this store six months ago. The person who received me was Ray. I was honored to meet him. Ray is a professional car salesman. His warm and thoughtful service made me very happy. Thank you! If the full score is five points, I will give him five points without reservation!

Andy Yao

20:14 18 Apr 23

I was in for a routine oil check and tire rotation “package” that Ford offers. The prices were very reasonable, the customer service was great, and the only thing the multi point inspection revealed was that I should change my engine air filter- which I knew was due anyway. No hidden tricks or traps to take more of my money! The service itself was done quickly as well, and I had my vehicle back in just a little over an hour from the scheduled drop off.Thanks Downey Ford! 👍🏼

Andrew Mason

21:28 28 Mar 23

My Downey Ford service department experience was fantastic from beginning until the job was completed. I was completely satisfied with the warm welcome, kept inform of the progress and my vehicle was ready to go on time.My service advisor was excellent to work with and I would not hesitate to recommend Downey Ford for any service requirements.

Barry Oickle

12:36 20 Mar 23

Great customer service. Outstanding mechanical service team.

Daniel Girard

21:05 08 Mar 23

This is my first Ford in my 30 yrs of driving and I can say the service and the quality of Downey ford will bring me back to this dealer. I would recommend them to any of my family or friends.

keith jones

20:05 05 Mar 23

I have owned too many Ford trucks to count , I always trust my Ford , I always made it home.. I like to know I am always going to be driving a Ford .. Leanne Roman at Downey Ford Saint John always helps me whenever I need her .

Patricia St Pierre

14:45 02 Mar 23

Excellent to deal with every time. I wouldn't go anywhere else.

Heidi Douthwright

19:46 01 Mar 23

From the moment we walked in the door, we had the best experience dealing with Downey Ford in Saint John. Our salesman, Scott Melanson , is amazing and went above and beyond for us. We could not be happier! Thank you for such great service! Highly recommend going here and talking to Scott if you need a vehicle !

T C

22:41 17 Feb 23

My recent experience with Downey Ford in Saint John,N.B. has been the best I’ve ever had with any other dealership. They were very helpful and professional looking after any issues with my vehicle. I felt like I got the VIP treatment that only the rich & famous get. They know their business and do it very well. I am looking forward to having my vehicle serviced by this dealership in the future. Great team work equals great service. Thanks to Downey Ford .

Hal Melvin

04:35 09 Feb 23

Knowledgeable, friendly staff.

Lori Monaghan

22:10 05 Feb 23

Service was done for a recall on my 2016 Ford F150 and there were six recalls for my VIN but only one was required. They repaired and replaced all six. They kept me updated through the entire process. Awesome experience.

Raymond Green

21:35 28 Jan 23

Recommend the service desk for efficiency and communication throughout any process. Sales staff have been wonderful with keeping in touch too.

Amy Comier

12:21 25 Jan 23

I've had my vehicle in a few times now at Downey Ford in Saint Stephen.No issues with getting a timely appointment and they do stand behind their work and follow-up with customers afterwards to ensure the work done was completed to the my satisfaction.

Andrew Craig

13:24 10 Jan 23

Sales experience was great all done through Christmas with holidays in between well done Thanks

Rob Scott

23:23 04 Jan 23

Great people to deal with

ICE MAN

19:54 30 Dec 22

Going Electric was a big decision for our company, but the knowledgeable team at Downey Ford Saint John made the entire process super smooth. Big shoutout to Scott Melanson for his expertise!

Mike Duncan

23:03 25 Dec 22

Good service and good people

Mark Livingstone

12:21 17 Dec 22

Salesperson is very helpful

Raymond Cyr

17:26 13 Dec 22

Great parts staff

Kingsley Bailey PM.

13:57 10 Dec 22

When a deer hit our Ford Flex, the flex had to be written off.This was the family car for my wife, myself, and our four children. It was now time to upgrade to our dream vehicle: The Ford Expedition Max Limited.While we worked out the specifics of our insurance claims, we searched for weeks.To locate the car of our dreams, we searched extensively throughout New Brunswick, Nova Scotia, and parts of Quebec.Downey Ford was the constant factor. Due to our large family and the possibility of having another child in the future, we desired an 8-seater. They had an 8-seater 2018 Expedition Max Limited equipped with a bench.I was advised to speak with Heather at Downey Ford since it was suggested that she would be the best individual to talk with.She gave us the impression that we were her top priority when it came to getting the payments we need and going through the procedure of purchasing a car from another city without having seen it before.She went out of her way to make this procedure fantastic.Keeping me informed at every moment with pictures, videos, and efforts to cut costs. (Did they even profit from us? :P)For a Christmas surprise, she even handed it to us with a bow on it.By the end of it, she felt like a family friend.We are very grateful that Heather was able to help us navigate this difficult scenario and make it into a wonderful experience.We appreciate Heather for helping us find our perfect vehicle and for making the entire process easy, and enjoyable.Thank you Downey Ford in Saint John.5 stars :)- Aaron

Aaron Wilson

16:30 08 Dec 22

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